State Farm® Insurance Agent Alecia Francis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jean Brown
March 23, 2026
5
out of
5
rating by Jean Brown
"Aiesha in Alecia Francis' office recently provided us a homeowner's quote, and I highly recommend her. She was polite and professional, very responsive and helpful, and she made sure that we got all of the discounts we qualified for. It was a very easy process to switch our homeowner's policy to SF, and we saved alot of money. Thank you, Aiesha!"
We responded:
"Jean, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alecia Francis’s Team!"
Bukola Oluwatuyi
March 22, 2026
5
out of
5
rating by Bukola Oluwatuyi
"Alecia has a good customer relations, she helped me to solved my financial issues with my auto insurance. Thank you. Five stars for you"
Samantha Tecson
March 18, 2026
5
out of
5
rating by Samantha Tecson
"Very kind and listened to all of my concerns. She got me the best deals. Thank you Mrs. Alecia."
We responded:
"Samantha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Paul Kennedy
March 18, 2026
5
out of
5
rating by Paul Kennedy
"Tiffany was very helpful and friendly."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alecia Francis’s Team here in Duncanville . "
Drea Gemini
March 17, 2026
5
out of
5
rating by Drea Gemini
"I have been with State Farm for 20 years, and since day one, Janet has always been a pleasure to work with."
We responded:
"Thank you for your kind review of State Farm Agent Alecia Francis’s Team. We appreciate it!"
Bria Morgan
March 16, 2026
5
out of
5
rating by Bria Morgan
"Ms. Colette was super helpful. She was patient and friendly. She also able to assist with all my needs and questions. She made me feel good, about my insurance decisions and she is one of the reasons why I will continue my insurance with the company. Great service like hers will keep customers for the long run."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alecia Francis’s Team. "
Nik Parham
March 11, 2026
4
out of
5
rating by Nik Parham
"Janet was very professional and knowledgeable regarding our homeowners insurance."
We responded:
"Nik, thank you for your kind review of us here on State Farm Agent Alecia Francis’s Team. We truly appreciate all our customers and value your feedback here in our Duncanville office. "
Nicole Mongera
March 6, 2026
5
out of
5
rating by Nicole Mongera
"Very helpful, the process to get my insurance was quick and seamless."
We responded:
"We appreciate your review, Nicole. We are so happy that you had such a wonderful experience with State Farm Agent Alecia Francis’s Team here in Duncanville ! "
Heath Adams
March 5, 2026
5
out of
5
rating by Heath Adams
"Tiffany was very helpful and genuinely cared about my insurance needs. I appreciated her honesty and respectfulness. Ask for Tiffany and you will be in good hands."
We responded:
"Wow, thank you for the 5-star review, Heath! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
L Pat James
March 4, 2026
5
out of
5
rating by L Pat James
"Vanessa was professional, answered all of my questions and processed my payments."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alecia Francis’s Team. "
Kaysha Cohen
March 4, 2026
5
out of
5
rating by Kaysha Cohen
"Tiffany took great care of my insurance policy! She was friendly and helpful."
We responded:
"We are grateful for your 5-star review, Kaysha! Thanks for taking a moment to share your positive rating of State Farm Agent Alecia Francis’s Team here in Duncanville . "
Tonya Montena
March 4, 2026
5
out of
5
rating by Tonya Montena
"I would like to give a shout out to Alicia Francis State Farm family every time I have a small issue or large issue. Alicia France's family always takes care of me and I would like to say thank you to Ms. Tiffany today for your assistance."
We responded:
"Tonya, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Alecia Francis’s Team is just a call or email away!"
Nina Pena
March 2, 2026
5
out of
5
rating by Nina Pena
"I enjoy the help Denise S. has help me n my family I would recommend her to other customers n will continue to help her get other customer’s. She polite nice n always willing to help in any kind of way."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Stacey Medler
February 27, 2026
5
out of
5
rating by Stacey Medler
"Aiesha Harper was very knowledgable, friendly and easy to work with."
We responded:
"Stacey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alecia Francis’s Team—we are always here to help!"
Julia Carson
February 26, 2026
5
out of
5
rating by Julia Carson
"Today I was calling around to different insurance companies and I finally talk to Vanessa Beltran who was patient with me and helped me out and met my every need. I just want to thank her so much for being patient with me today."
We responded:
"We are grateful for your 5-star review, Julia! Thanks for taking a moment to share your positive rating of State Farm Agent Alecia Francis’s Team here in Duncanville . "
Betty F Johnson
February 23, 2026
5
out of
5
rating by Betty F Johnson
"Alecia and her Staff are great at what they do; great information and advice on insurance needs. I've been with her agency for almost 12 years now and the level of care has not changed. They are attuned to my needs and make sure my concerns are addressed across the board with all lines of my insurance. Great people!!"
We responded:
"Betty, thank you for your wonderful review of State Farm Agent Alecia Francis’s Team!"
Dorothy Sowells
February 16, 2026
5
out of
5
rating by Dorothy Sowells
"Agent was very professional and patient with my having to sign a document via my cell."
We responded:
"We are grateful for your 5-star review, Dorothy! Thanks for taking a moment to share your positive rating of State Farm Agent Alecia Francis’s Team here in Duncanville . "
Sherrie Lancaster
February 16, 2026
5
out of
5
rating by Sherrie Lancaster
"Very helpful and very kind!"
We responded:
"Thanks so much for the amazing review, Sherrie! We really appreciate your support here in Duncanville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
B Ward
February 4, 2026
5
out of
5
rating by B Ward
"Janet was great! Every time I call she is able to help me and if not she always points me in the right direction. And she always follows through with what she says!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
teresa robertson
February 4, 2026
5
out of
5
rating by teresa robertson
"State Farm has been a great company regarding coverage with my vehicle/home insurance. Any issues & they work quick with your claims etc"
We responded:
"Thank you for the fantastic review, teresa! We are always here to help with your insurance needs here in Duncanville . "
Ryan Alger
February 4, 2026
5
out of
5
rating by Ryan Alger
"I have been working with Janet for years on all my pocilies from life to auto to homeowners. I couldn't be happier, we have clear communication and a great relationship."
We responded:
"Ryan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Tyree Wiley
February 3, 2026
5
out of
5
rating by Tyree Wiley
"Amazing step by step help on understanding of all policies on life insurance. For someone, who has never been through the process before she made it very clear on what was offered and what the conditions are. I accidentally!!.. held her up way past her work hours I believe but she didn’t mind taking the time out to help me find a policy that best fit me and my family. Thank you so much Janet!!!"
We responded:
"Thank you so much for the 5-stars, Tyree! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alecia Francis’s Team anytime."
L'Oreal Jones
February 2, 2026
5
out of
5
rating by L'Oreal Jones
"I have been with Alecia Francis for years and they have always met my expectations. Rep. Courtney was a huge help to me. She was very professional, informative and courtesy. Courtney was knowledgeable about the process as well as products and quick with processing my request. I am pleased to be a customer of State Farm. **2026 UPDATE ** The staff at Alecia Francis office has done it again! Yay! They have provided me with quick and fast service again. They are always willing to help, kind, and provide professional services. They are one of the reasons, I stay with their office. Thank you all!"
We responded:
"Hi Loreal. Thank you for continuing to choose our agency for all of your insurance and financial service needs. It's always a pleasure to speak with you."
Veronica Marquez
January 30, 2026
5
out of
5
rating by Veronica Marquez
"Denise was very helpful on assisting my family and I."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Duncanville to know that you had such a wonderful experience with us here on State Farm Agent Alecia Francis’s Team. Thank you so much for the 5-stars, Veronica! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alecia Francis’s Team anytime. "
saieem sarwar
January 26, 2026
5
out of
5
rating by saieem sarwar
"Agents are really friendly and helpful."
We responded:
"We are grateful for your 5-star review, saieem! Thanks for taking a moment to share your positive rating of State Farm Agent Alecia Francis’s Team here in Duncanville . "