State Farm® Insurance Agent Alecia Francis

"Very helpful, patient and friendly, even with a computer nincompoop like myself. Also saved me $$$"

"My agent was very polite, nice and patience with me and I rate her at 5 stars. Thanks"

"Aiesha was very and managed all my concerns and answered all my questions in a timely manner. I was pleased with the manner in which she provided services for my company today. Karan S. Client"

"⭐️⭐️⭐️⭐️⭐️ I’ve had an amazing experience with State Farm Insurance! Their customer service is top-notch—every representative I’ve spoken with has been friendly, knowledgeable, and genuinely eager to help. They consistently go the extra mile to make sure I’m taken care of and understand all my options. On top of that, their quotes are very competitive, saving me money without sacrificing coverage. It’s rare to find a company that combines great rates with such outstanding service. I highly recommend State Farm to anyone looking for dependable insurance and a team that truly cares!"

"Janet Adoue is the best. Very helpful, informative, and professional. She resolved all of my questions with clear and concise answers. Thank you Janet."

"We would like to express our sincere appreciation to Janet with the Alecia Francis State Farm Insurance Agency for her outstanding professionalism and customer service. From the very beginning of our claim process, Janet went above and beyond to ensure everything stayed on track. She consistently followed up with the insurance adjusters, making sure our questions were answered and any delays or bottlenecks were promptly addressed. Her communication, patience, and genuine care throughout this process truly set her apart. Janet exemplifies what professionalism and compassion in customer service should look like. Thanks to her persistence and attention to detail—and with the support of Ms. Francis—we were finally able to settle our claim and complete all of the repairs on our home after the severe storm damage. We cannot thank Janet and the entire Alecia Francis team enough for their dedication, integrity, and exceptional support during a challenging time. Best,"

"Janet is amazing, I’ve been attached to the office because of her for years."

"Aiesha H. is our agent, she is always so patient and answers our questions timely. Thank you Aiesha and State Farm :)"

"Alecia Francis and her wonderful staff were so prompt, professional and knowledgeable. I truly enjoyed the experience and more importantly the savings on my homes, and auto! Highly recommend the Francis State Farm Insurance agency for all your insurance needs!"

"Janet is the absolute best!!! She really takes care of me and my girls. We love her dearly!!!"

"She was Kool and explained everything to me slowly fr me to understand. Name was Alicia"

"Professional, awesome. Above & beyond to find a wonderful solution for my insurance needs. Highly recommend!"

"State Farm Insurance I am writing to express my appreciation for the assistance I received from Kim Morris, Account Manager. After multiple attempts to obtain my current homeowners' policy, Kim diligently located the correct document, which satisfied my loan company's request. I want to commend Kim's professionalism and dedication to resolving my issue. Her efforts were greatly appreciated, and I am grateful for her help in securing the necessary policy documents. Thank you to team members like Kim who provide excellent customer service. Sincerely, Godwin Higa"

"Aiesha were very pleasant and patient with me.She did everything to help me get the coverage that I need.Even though I forgot my password .She got everything done and I thank Alecia Francis and her team."

"My experience was great. I called to get a quote. Vanessa B. helped me every step of the way and she was very nice and professional on the phone. It wind up being almost $100 cheaper so I switched over to them and I’m happy."

"Roslyn was very knowledgeable helpful and pleasant I will most definitely recommend other people to you"

"Everything was great. Got everything I needed and the agent was very pleasant"

"Aiesha very helpful and explained all steps to me"

"My experience was pleasant and enjoyable. Aiesha @ State Farm was kind and very patient with me as I was questioning whether State Farm is the company to sign with."

"Alecia Francis, State Farm Insurance Agent is well rounded and knowledgeable. Ms. Janet is very polite, courteous, and always very helpful. Thank you for offering great customer service!"

"I enjoy the help Denise S. has help me n my family I would recommend her to other customers n will continue to help her get other customer’s. She polite nice n always willing to help in any kind of way."

"I recently had an incident and was forced off the road. All four of my rims and tires had to be replaced. From the moment I called in my claim to my agent Alecia Francis, her account manager, Janet Adoue, kept in contact with me to verify how my claim was going. She checked to see where my car was taken, if I had a rental, the ETA of my repairs, and then today she called to verify if I had possession of my car. I really appreciated the calls and follow-up and I always appreciate Janet's attitude when I've called Alecia's office. Alecia has a great staff and I'm very pleased with the entire office servicing my insurance needs."

"Very consistent, great with follow up in always available when needed"

"Denise was awesome and she answered all my questions and concerns regarding my life policy. I will definitely be sending over more people her way. Thank you Denise :)"

"Time to renew my auto policy and the rates DECREASED! That has not happened in decades for me. I was able to lower my deductibles to $0/250 and STILL save money! Janet Adoue is a patient sweetheart...I added her name to my phone cuz she's who I want to talk to about everything: car, homeowner, renewals, etc. I am extremely pleased with her great service!!"