State Farm® Insurance Agent Alecia Francis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carol Drake
August 30, 2026
"Very helpful and patient walked me through everything
And also stand on the phone to make sure I was doing it right
And she offered to help because I wanted to speak to a certain individual
I thank her for the kindness
And the best part she said Happy Holidays to me and my famy"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
xing zhu
August 26, 2026
"Alecia Francis is a very nice agency! She always answer phone and listen to you, and resolve problems as quickly as she could."
"Thank you for the 5-star review, xing! We’re proud to serve the Duncanville community and truly appreciate your support. "
audra johnson
August 26, 2026
"I was already a customer when Alecia Francis took over this office. I have continued my business because she does an excellent job. She’s knowledgeable with a very personable demeanor. Janet is irreplaceable. She’s like family; not just my account manager. This agency is home-not just a good neighbor."
"audra, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Duncanville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Alecia Francis and Team "
myron beasley
August 25, 2026
"Tiffy did great Job every time I work with her."
"Thank you, Mr. Beasley, for choosing Alecia Francis State Farm Agency for your insurance and financial service needs."
B Ward
August 25, 2026
"Janet was great! Every time I call she is able to help me and if not she always points me in the right direction. And she always follows througi with what she says
Had Colette help me on adding a person on 8/25/2026. She was excellent! Made it very easy! She's got a five star Plus!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Pius Coles
August 19, 2026
"By far, the best local Agent I have worked with."
"Hi Pius, thank you so much for your fantastic review! I'm so glad you had a great experience with our office. We're always here to help with any of your insurance needs! - Alecia Francis - State Farm Insurance Agent, Duncanville, TX"
Myrtle Green
August 18, 2026
"Thank you for your patience and assistance with my home alarm verification and with changing my Mic. Outlander to liability/no insurance benefits today."
"Hi Myrtle, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alecia Francis’s team. Please reach out to us if any questions come up! - Alecia Francis’s Insurance Team "
Sabrina Shelley
August 17, 2026
"Tiffany was a huge help in adding my new vehicle and changing coverage in our existing vehicles. Thank you for explaining in detail!"
"Sabrina, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Ladunnia Daughtry
August 14, 2026
"Excellent Custo.er Service!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Cindy J
August 6, 2026
"Always very helpful and consistent"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Duncanville to know you had such a great experience with us. "
Nancy Lara
August 3, 2026
"Alecia was very professional, replied fast, and was very helpful and informative."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Cherita Hornsby
July 30, 2026
"Loved the assistance Collette ad well as Iesha provided for me to secure my car insurance. Their customer service is always world class every time I call."
"Cherita, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
The Whitexican
July 30, 2026
"Gracias, david tengo buen precio en mi aseguranza estoy contento con lo que me
Dieron y el precio esta muy bien, recomiendo STATE FARM para todos los que quieran buen deal, Thanks David🔥"
"The, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Jennn
July 29, 2026
"Great service!!!!"
"We are honored that you chose our agency to assist you with your insurance needs."
Maria Cisneros
July 29, 2026
"Each time I call my agent I get exceptional service thru Colette! She explains every step/option in detail. Thank you State Farm!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Duncanville to know you had such a great experience with us. "
Kathy Chamberlin
July 28, 2026
"Janet has been our "go to" at this agency for probably thirty years. She is an invaluable resource for every single question or concern imaginable, extremely personable, knowledgeable and responsive to our needs. A huge 'thank you' for always going above and beyond, Janet."
"Kathy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Duncanville insurance team is always here and happy to help. "
Rosalba Lopez
July 24, 2026
"David helped me save a lot of money with my new car policy. Thank you David!"
"Hi Rosalba, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Alecia Francis’s team. Please reach out to us if any questions come up! - Alecia Francis’s Insurance Team "
Ronnie Moore
July 22, 2026
"Great job in getting me.What I needed period very nice person.Thank you"
"Wow, thank you for the 5-star review, Ronnie! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Julia Carson
July 21, 2026
"Today I called to add call another car onto my policy and spoke with Tiffany who was great she was patient and very informative I really appreciate her customer service today .."
"We are grateful for your 5-star review, Julia! Thanks for taking a moment to share your positive rating of State Farm Agent Alecia Francis’s Team here in Duncanville . "
Tonnette Williams
July 16, 2026
"Very consistent, great with follow up in always available when needed"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Melvin McCray
July 8, 2026
"Broker and staff are informative, helpful and kind when I have questions related to my policies. Most recent engagement was with Ms. Tiffany, thank you for being kind and for providing great customer service"
"Thank you for taking the time to leave such a great review, Melvin. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Iveth Villegas
July 7, 2026
"Colette helped me was very knowledgeable and so nice. I appreciate her helping me to the full extent. Thank you so much"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Edith EJ Jenkins
July 6, 2026
"Vanessa provided exceptional assistance in clarifying the optimal policy for my vehicle. Her support is greatly valued."
"Edith, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alecia Francis’s Team!"
Orlinda Preston-Fowler
June 24, 2026
"Agent Aisha provided excellent and professional customer services. Hire more with the same professional customer services skills ~ She was also kind, patient and sensitive to my needs ~ listening as well!!"
"Orlinda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alecia Francis’s Team—we are always here to help!"
Vivian
June 22, 2026
"I spoke with Collette. She was very kind, knowledgeable, effecient and just overall excellent. I would actually rate her as a 10 out of 10."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alecia Francis’s Team. "