State Farm® Insurance Agent Alecia Francis

"Aiesha Harper was very knowledgable, friendly and easy to work with."

"Today I was calling around to different insurance companies and I finally talk to Vanessa Beltran who was patient with me and helped me out and met my every need. I just want to thank her so much for being patient with me today."

"Agent was very professional and patient with my having to sign a document via my cell."

"Very helpful and very kind!"

"Janet was great! Every time I call she is able to help me and if not she always points me in the right direction. And she always follows through with what she says!"

"I have been working with Janet for years on all my pocilies from life to auto to homeowners. I couldn't be happier, we have clear communication and a great relationship."

"I have been with Alecia Francis for years and they have always met my expectations. Rep. Courtney was a huge help to me. She was very professional, informative and courtesy. Courtney was knowledgeable about the process as well as products and quick with processing my request. I am pleased to be a customer of State Farm. **2026 UPDATE ** The staff at Alecia Francis office has done it again! Yay! They have provided me with quick and fast service again. They are always willing to help, kind, and provide professional services. They are one of the reasons, I stay with their office. Thank you all!"

"Denise was very helpful on assisting my family and I."

"I'd just like to say for the 'year' that I've been dealing with State Farm insurance for auto purposes, it all started out great, so I thought. I don't have the time, or the energy to go into any of the back forth negative details that I've gone through with a particular agent. Nor do I care to speak negative about anyone in spite of. I'll just say that for the 1st time when I spoke to Collette Shaw, today, she spoke with such professionalism and patienc., And she had a soothing calming tone in her voice. She took the time to explain some things in details in a 20-25 minutes conversation that no other individual had in an entire yr. I really appreciated that! Because I was lacking understanding of a couple of things. Those 5 stars are for her. Because great customer service (and kindness) goes a long ways for me. Happy New Year."

"Broker and staff are informative, helpful and kind when I have questions related to my policies. Most recent engagement was with Ms. Moffett, thank you for being kind and for providing great customer service"

"This is a great insurance office! I have enjoyed working with Janet for many years! She’s great! I recommend her and Alecia for your insurance needs!"

"I have had a great experience with my agent Alicia and everyone that I have worked with in the office. Janet is always so helpful. 🙂"

"Tiffany was very helpful in getting my monthly payment processed in a timely manner."

"Awesome service"

"Thanks for your help as always . Merry Christmas , I’m loving my insurance company and agent so far , I think it’s been about two years now ."

"Everyone was very patient and professional"

"Instant help within 5 minutes! I have been with these guys for 35 or more years! Will always recommend!"

"State Farm does not care about their customers. They would rather pay HUGE amounts out to attorneys before paying on a claim."

"Excelente atendimento!"

"Alecia Francis, State Farm Insurance Agent is well rounded and knowledgeable. Ms. Janet is very polite, courteous, and always very helpful. Thank you for offering great customer service!"

"Aisha did a great service & I am grateful you got me the best coverage"

"Very helpful, patient and friendly, even with a computer nincompoop like myself. Also saved me $$$"

"My agent was very polite, nice and patience with me and I rate her at 5 stars. Thanks"

"Aiesha was very and managed all my concerns and answered all my questions in a timely manner. I was pleased with the manner in which she provided services for my company today. Karan S. Client"

"Janet Adoue is the best. Very helpful, informative, and professional. She resolved all of my questions with clear and concise answers. Thank you Janet."