
State Farm® Insurance Agent Alecia Francis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Angel Smith
June 5, 2025
"Courtney was great and very helpful! Happy to recommend her to anyone needing insurance!"
Sydney Ayre
June 5, 2025
"Courtney provided remarkable service and is always very nice!!"
Chasidy Collins
June 5, 2025
"10/10 would recommend Courtney for insurance needs!"
Tierra Harris
June 5, 2025
"Call Courtney if you’re in need of insurance, you’ll be in great hands with the good neighbors ♥️"
Sergio Mercado II
June 5, 2025
"Alecia Francis State Farm is an amazing agency!! Vanessa assisted me through out my entire transition and was very polite and professional!"
Sergio Mercado
June 5, 2025
"When it comes to insurance agencies I always take my time to find the right fit, and I definitely found a great one here. Vanessa is by far the most professional and courteous agent I’ve ever dealt with. Super friendly and always willing to assist with all my questions. If you’re looking for a new insurance agent, I highly recommend you give them a try and don’t forget to ask for Vanessa! She is the absolute best and I’m sure she will get you all setup!"
Ann Mercado
June 5, 2025
"Alecia Francis State Farm is reliable, honest and operate with integrity. I recommend them to anyone who is looking for or switching insurance. Vanessa takes the time to answer any questions I may have, and provides me with all the options available."
Roman Mercado
June 5, 2025
"Vanessa assisted me and she up held a very professional demeanor throughout the entire process"
Madeline tijerina
June 5, 2025
"So thankful for Janet and all of her help with my life insurance!!!"
eracelli !
June 5, 2025
"thank you so much for your help Janet! I truly appreciate it!"
Miranda Ferguson
June 5, 2025
"Janet is the sweetest and most helpful!! Thank you!"
S G
June 5, 2025
"Thank you so much for your help today Janet. You are absolutely wonderful!"
M.J. Bowers
June 3, 2025
"She was professional and never stalked or harrassed me which I appreciated. She talked through everything clearly and her price quote was excellent! A hopeful, happy new customer."
Hector Lopez
June 1, 2025
"Janet Adoue is the best. Very helpful, informative, and professional. She resolved all of my questions with clear and concise answers. Thank you Janet."
denise goff-moore
May 30, 2025
"Great knowledgeable information, personality, character, and attitude. Great business 😁"
"Denise, thank you for allowing our agency to assist you with your insurance and financial service needs."
Lisa Burleson
May 29, 2025
"Janet went above and beyond to help keep us informed about our claim. I can’t say enough good things about Ms. Francis or Janet. Great experience"
"Thank you for allowing us to assist you with your claim. It was a pleasure assisting you."
don kirton
May 16, 2025
"Very good service. I have not had better. Don Kirton"
Robert Vaughn
May 13, 2025
"I really appreciate your concerns, your generosity, and the great options you made available to me. You truly are professional at what you do. I highly recommend you. Until the next time. Thanks"
"It was a pleasure assisting you with your insurance and financial service needs."
Shanika Sanders
May 9, 2025
"This office is so professional and understanding the customer needs. They go the extra mile to make sure you understand your policy and they get the job done."
Charlotte Branch
May 7, 2025
"Superb!"
LAURA MM
April 16, 2025
"Great Staff and always handling the questions or inquiries of my policy promptly. I appreciate their positive attitude and as always, their focus is on helping the customers. thank you Alycia and Janet! you all are a wonderful team to work with!"
"Laura, thank you so much for your wonderful review! I'm happy to hear that our team, especially Janet, has been able to assist you promptly and with a positive attitude. We always aim to focus on helping our customers, and your appreciation means a lot to us. If you have any more questions or need further assistance, don't hesitate to reach out. - Alecia Francis - State Farm Insurance Agent, Duncanville, TX"
Shai
April 16, 2025
"I have had a great experience with my agent Alicia and everyone that I have worked with in the office. Janet is always so helpful. 🙂"
Monica Tidwell
April 14, 2025
"I called the office for assistance over the weekend but forgot they were closed. Vanessa promptly gave me a call the next business day. She addressed all of my concerns and put me i the right direction saving me 100's of dollars. I love my agent and her staff!!! @v"
Chelsea Allen
April 14, 2025
"She was excellent and helped me stay in budget"
Jessika
April 9, 2025
"I had a wonderful experience very helpful and pleasant and patient and answered all my questions and concerns"