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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Calip

June 27, 2025

5  out of  5
rating by Linda Calip
"Provided good information for my quote, very helpful"
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No1uno

June 26, 2025

5  out of  5
rating by No1uno
"Ms Janet and staff is always friendly. Great Customer Service always get back with you in a timely manner.Ms Janet is always so polite and helpful keep up the great work."
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Anthony Strachan

June 25, 2025

5  out of  5
rating by Anthony Strachan
"I had a great experience would highly recommend to anyone."
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Hayden Niles

June 20, 2025

5  out of  5
rating by Hayden Niles
"I’m glad I spoke with Aiesha today, not only was did she save me money on my policy she was also very a tentative and nice to speak to. So appreciate of her."
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Jackie Culberson

June 20, 2025

5  out of  5
rating by Jackie Culberson
"Today I spoke with Iesha at State Farm Insurance. Iesha was very professional, she was kind, she was patience and very knowledgeable of the Insurance that I was inquiring about. I am now a new member of State Farm Insurance thanks to Iesha. Thanks again Iesha for your help. Be blessed! Mrs. Jackie."
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KEITH DEAN

June 18, 2025

5  out of  5
rating by KEITH DEAN
"Alecia and her staff, do not treat me like a number, I am treating like family. I will always give her 5 stars."
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Curtis Chaney

June 18, 2025

5  out of  5
rating by Curtis Chaney
"Courtney and Vanessa were a great help! They are always willing to help with any of my policy needs. Make sure you go see these these ladies :)"
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Cameron Thomas

June 18, 2025

5  out of  5
rating by Cameron Thomas
"Super professional and answers any questions you might have! She got me the best possible discount as well. Definitely recommend"
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Damiko Morris

June 17, 2025

5  out of  5
rating by Damiko Morris
"Rosalind is a consummate professional. She was patient, kind and knowledgeable throughout the process. GO TEAM ALECIA FRANCIS!"
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Edward Greer

June 17, 2025

5  out of  5
rating by Edward Greer
"The agent (Janet)Was very professional, helpful and patient throughout our call today. Thank you very much for the time we spent going over my auto policy today."
We responded:
"Janet absolutely loves having the opportunity to assist you. Thank you for choosing Alecia Francis State Farm Agency for your auto insurance."
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Iveth Villegas

June 13, 2025

5  out of  5
rating by Iveth Villegas
"Agent that helped me was very knowledgeable and so nice. I appreciate her helping me to the full extent. Thank you so much!"
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Nishara Taylor

June 11, 2025

5  out of  5
rating by Nishara Taylor
"Very nice customer rep. She responded back to me very fast with a great quote that is affordable"
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R. Martinez

June 11, 2025

5  out of  5
rating by R. Martinez
"Alecia is an excellent agent. She is articulate, knowledgeable, and professional in the insurance industry. highly recommended."
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Tyesha Ervin

June 10, 2025

5  out of  5
rating by Tyesha Ervin
"Alecia Francis State Farm Agency really cares about their customers. They always go above and beyond! Alecia and her staff are TOP TIER when it comes to the insurance game. They do not just try and sell you a policy, the staff really takes the time to make sure the policies are catered to what is best for you and your loved ones whether is home, auto and/or life . Thank you for making sure my family and I are covered!"
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P King

June 10, 2025

1  out of  5
rating by P King
"My rating is based on the office lack of communication, delays in responding to policy updates and or corrections."
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Thurston Taylor

June 6, 2025

5  out of  5
rating by Thurston Taylor
"Aeisha and her team made my process seamless and quick! Highly recommended!"
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Angel Smith

June 5, 2025

5  out of  5
rating by Angel Smith
"Courtney was great and very helpful! Happy to recommend her to anyone needing insurance!"
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Sydney Ayre

June 5, 2025

5  out of  5
rating by Sydney Ayre
"Courtney provided remarkable service and is always very nice!!"
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Chasidy Collins

June 5, 2025

5  out of  5
rating by Chasidy Collins
"10/10 would recommend Courtney for insurance needs!"
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Tierra Harris

June 5, 2025

5  out of  5
rating by Tierra Harris
"Call Courtney if you’re in need of insurance, you’ll be in great hands with the good neighbors ♥️"
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Sergio Mercado II

June 5, 2025

5  out of  5
rating by Sergio Mercado II
"Alecia Francis State Farm is an amazing agency!! Vanessa assisted me through out my entire transition and was very polite and professional!"
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Sergio Mercado

June 5, 2025

5  out of  5
rating by Sergio Mercado
"When it comes to insurance agencies I always take my time to find the right fit, and I definitely found a great one here. Vanessa is by far the most professional and courteous agent I’ve ever dealt with. Super friendly and always willing to assist with all my questions. If you’re looking for a new insurance agent, I highly recommend you give them a try and don’t forget to ask for Vanessa! She is the absolute best and I’m sure she will get you all setup!"
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Ann Mercado

June 5, 2025

5  out of  5
rating by Ann Mercado
"Alecia Francis State Farm is reliable, honest and operate with integrity. I recommend them to anyone who is looking for or switching insurance. Vanessa takes the time to answer any questions I may have, and provides me with all the options available."
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Roman Mercado

June 5, 2025

5  out of  5
rating by Roman Mercado
"Vanessa assisted me and she up held a very professional demeanor throughout the entire process"
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Madeline tijerina

June 5, 2025

5  out of  5
rating by Madeline tijerina
"So thankful for Janet and all of her help with my life insurance!!!"